klaps

What we do

Marketing, data and development. One team.

From advertising and content to customer journeys, data and operating tools. We define the work you need and carry it through.

Discuss your needsExplore our servicesMonthly packages

Start with what you need. Connect what comes next.

Bring us one part of the work or a project that connects several. We agree the scope around your current situation.

Advertising, SEO & AEO

We run Meta and Google ads, improve search visibility and plan content.

See scope and process

Scope

  • Meta & Google advertising
  • SEO & AEO
  • Content planning

Key deliverables

  • Campaign structure, budget and test plan
  • Agreed campaign setup, creative and content
  • SEO and AEO recommendations with implementation notes
  • Performance review and next actions

CRM & conversion

We automate Klaviyo emails and improve the path to a purchase or enquiry.

See scope and process

Scope

  • Klaviyo email automation
  • Segmentation & retention
  • Landing pages & conversion

Key deliverables

  • Customer segment, message and sending-rule plan
  • Agreed email templates and automated flows
  • Landing, purchase and enquiry page improvements
  • Flow test records and an operating guide

Analytics & measurement

We track purchases and enquiries and analyse customer and channel data.

See scope and process

Scope

  • GTM setup & event implementation
  • Customer and channel analysis
  • Growth priorities and planning
  • Implementation and review

Key deliverables

  • GTM configuration and dataLayer implementation
  • Events, metrics and reporting rules
  • Customer and channel analysis, dashboards
  • Priorities, owners and validation plan
  • Data checks, test records and operating guide

Web development & automation

We build Shopify stores and websites, develop features and connect your tools.

See scope and process

Scope

  • Shopify & website development
  • Migration & custom features
  • APIs & workflow automation

Key deliverables

  • Requirements, information structure and integration scope
  • Agreed website, theme and custom functionality
  • Test results and launch checklist
  • Source, configuration, operating guide and handoff

Shopify monthly support

After launch, we keep working with you.

From small updates to data-led improvements and ad management. Choose Care, Growth or Performance for the support you need.

Explore the report example

We quote after reviewing your store and workload. Media spend, apps and external tools are paid separately.

Store maintenance

Care

For small updates and everyday fixes

What you receive each month
Task log, status checks and time used
  • Update supplied copy, product information and images
  • Minor existing-theme edits and issue checks
  • One monthly check of key store pages
Task limits and conditions

Monthly total: 3 hours

  • Up to 3 simple tasks, each within 30 minutes including execution and QA, within the 3-hour monthly total.
  • We check the home page, a representative product page and cart. Original creative, performance analysis and ad management are excluded.
Discuss this plan

Data-led improvements

Growth

For a partner who finds and acts on priorities

What you receive each month
One monthly report, work completed and next priorities
  • One focused audit per month, up to 5 URLs
  • Review existing data and propose up to 3 priorities
  • Small improvements and one 30-minute monthly meeting
Task limits and conditions

Monthly total: 6 hours

  • 6 hours total: 3 for execution and QA, covering up to 2 improvements of 90 minutes each or an agreed mix of simple maintenance. Care task allowances are not added on top.
  • Review available data from one existing asset each in Shopify, GA4 and Search Console. The other 3 hours cover analysis, communication, the meeting and reporting.
  • Choose a focus such as product pages, mobile journeys, SEO/AEO or content direction. Ad execution, new tracking setup and long-form content production are separate scopes.
Discuss this plan

Growth + ad management

Performance

For store improvements and advertising together

What you receive each month
One combined ads and store report, one 30-minute meeting
  • Store improvements plus ad campaign management
  • Meta or Google: one channel, account and market
  • Weekly ad checks, up to 5 per month
Task limits and conditions

Monthly total: 10 hours

  • Up to 2 active campaigns and 4 ad groups/sets in total. Up to 4 copy/size variants of supplied creative per month; original creative production is separate.
  • We agree on the managed media budget and campaign scope before starting. Media spend is separate from service fees; work beyond the agreed scope is quoted separately.
  • Your ad account, billing, access and purchase events must be ready. Google covers agreed Search or Shopping campaigns using a healthy existing feed.
  • 6 hours of Growth scope and 4 hours of ad management. Initial setup, checks and changes share the ad hours. Multiple channels/markets, Performance Max, YouTube and daily manual optimisation are outside scope. Growth deliverables are not counted twice.
Discuss this plan

A month of requests and improvements.

  1. Plan

    Agree on requests and priorities within the monthly hours.

  2. Work

    Complete the agreed tasks and check changes and purchase journeys.

  3. Share

    Share the task log and time used. Growth and above also propose next improvements.

Scope, additional fees and contract terms
Time and tasks
One Shopify store and one operating language. Checks, analysis, communication, meetings, execution, QA and reporting share the monthly total. One contact and one task at a time. One adjustment to the monthly plan/report is included within those hours.
Separate scopes
New pages, sections, apps, APIs, integrations, major redesigns, tracking, feeds, CRM/email automation and original creative production are quoted separately. 24-hour emergency cover, unlimited changes and customer service/order handling are excluded.
Additional hours
We notify you at 80% usage and agree on work and fees before exceeding the allowance. Additional rates are provided in your quote and billed in 30-minute increments. No unapproved overage charges. Additional time does not add higher-tier services automatically.
Term and billing
Monthly contracts with payment, cancellation and refund terms agreed before starting. Unused time does not roll over. Three months is a recommended observation period, not a mandatory term. Initial handover checks share the first month’s hours.
Response and QA
Our initial reply target is one Korean business day. Completion timing depends on access, materials, complexity and remaining hours. Reproducible omissions or errors in our work are corrected without deducting plan hours or charging extra.
Reporting
We distinguish observed data, hypotheses and execution results. Sales, ROAS, conversion lifts, search rankings and AI citations are not guaranteed. Existing contracts retain their agreed scope and fees.

A clear way of working.

For a project or ongoing support, we agree on ownership and how the work will be reviewed.

  1. Review and define

    Review your site, tools and needs. Agree scope, costs, timing and acceptance criteria.

  2. Build and operate

    Implement campaigns, pages, tracking and integrations, with work you can review along the way.

  3. Check and plan

    Check the agreed criteria, hand over operating guides and define the next improvements.

Service quotes and payment

Project scope and fees are agreed using the work described on our service pages. Review your final quote and contract before paying.

Scope and deliverables
Check the agreed work, product and page counts, languages, migration scope, and deliverables in your project quote.
Final price and VAT
Check the agreed fee, VAT treatment, subtotal, tax, and total. Confirm whether additional requests are included in the existing quote.
Delivery schedule
Review the planned start, delivery, acceptance schedule, and required client materials in your quote and contract.
Third-party costs
Check whether Shopify plans, paid themes and apps, advertising spend, and other external costs are included or charged separately.
Invoice payment
After the quote and contract are agreed, you receive a private invoice link. Review the project, quote number, amount, VAT, and due date, then use an available payment method.
Cancellation and refunds
Review the cancellation and refund conditions in your quote and contract before paying. Contact klaps about scope changes, scheduling, cancellation, or refunds.

Quote and payment enquiries: kai@klaps.io

Not sure where to start?

Share your site and what you’re working on. We’ll help define the work and a useful starting point.

Discuss your needs