CRM · Customer automation
From first signup to a welcome email.
We connected eligibility checks, coupon creation, customer tags and a welcome email in one workflow.
Beauty brand · Client confidential
What was needed
New subscribers needed a welcome benefit, while customer status had to prevent the same benefit being issued twice.
What klaps did
- Defined eligibility using first-subscription status and the existing benefit-issued tag
- Created a customer-bound coupon through the Admin API
- Saved the issued-benefit tag and connected the welcome email in Shopify Email/Messaging
- Checked the workflow and repeat-benefit exclusion in a controlled test
Actual project screens
What was built
The implemented Flow connects benefit issuance, customer status and the welcome message. Customer tags make the issued-benefit state available to the operations team.
Controlled execution recorded on 9 September 2026; implementation completed on 10 September 2026. Tools: Shopify Flow and Shopify Email/Messaging.
